Helping buiness grow

I loved working with Dr. Sood for nearly 7 years. He became not only a client but also a good friend of the family. I began training his front and back office team and office managers in his Queens NY office. His package included most of our services, from case presentation and acceptance, effective team meetings and huddles, acquiring new patient techniques, reactivating past patients, collections, human resource, effective communication skills, operatory setups, full office organization, and even included remodeling and redecorating of the entire practice. In addition we assisted him with the upgrading of all his technological equipment and systems. Dr. Sood was very enthusiastic as his team and his collections were showing maximum results. He opened a secondary office in Garden City NJ, where we extended his service package. He recommended us to Dr Sandeep Bhagat. 

It was an honor to work with Dr. Leo. He called us for back office team training including minimizing patient wait time to be seated, team disputes, training assistants with operatory setups, taking efficient X-rays, training staff how to properly write charts, operatory cleanliness and proper sterilization techniques. After 3 months he requested our assistance with front office training of dental office telephones etiquettes and protocols , new patient retentions, Mystery shopper, team leader development, case presentation and acceptance, marketing and overall office  organization for time management. 

Working with Dr Trivedi was so much fun. When I met Dr Trivedi she was practicing from a very small office space and not producing at her maximum. I dedicated myself to making  sure the office was not just producing but that collections was at its highest. I started assisting the general dentist in the morning then the oral surgeon through the afternoon and late evening hours. I also covered front office, orthodontist, hygienist, oral and maxillofacial surgeons, and the implantologist. I helped with diffusing any team or patient disagreements and brought happiness and a bright smile to everyone in the office. My case presentations and acceptance was unmatchable as I made it a game to make the sale every time I presented using my sales, ethics, and morals tactics.  I assisted the office with the training of new team members and set them up for success.  

I really enjoyed working with Dr. Bhagat as he was a referral from one of my favorite Doctors, Dr. Sood. Doctor Bhagat, hired my company to assist him in one of his practices with his front office staff. I worked with his team on building professional  telephone skills, communicating with patients successfully, proper filing systems, effective recall, Profitable scheduling, organization and time management, diffusing team disagreements, patient referral systems, creating quality marketing materials, front office cleanliness and more. After a couple of months, Dr Bhagat also requested training for the back office team. My company provided help with proper room setups, correct x-ray taking, minimizing patient wait time, and basic dental assisting skills including lab work. Dr. Bhagat was excited about the change his team and office was producing and so he hired us to provide the same effective training to all of his five practices. 

Dr. Johns is very special, unique, and a detail oriented doctor. He hired our services for two of his dental practices. I found solutions and trained the front desk team with scheduling effectively, avoiding cancellations and reschedules, making sure he had a full day of patients when he walked into the office, and defusing team disagreements. He also requested assistance with training  the front office in recall calling, effective organization and time management.  

Working with Dr. Nicholls and his team was a pleasure. His package consisted of front office management, reactivating past clients pending treatments, telephone mystery shopper, new patient acquisition techniques, administrative organization for time management, effective personal and over the phone communication skills with patients, telephone mystery shopper, decreasing patient waiting time, and developing team leader vision and planning.